One workspace per client. Every website, logo, brochure and video edit in it. Pinned feedback on the real thing, numbered rounds, and a sign-off with a name and a time. Built by an agency that got tired of doing it in email.
Monday you send the staging link and a Figma export. Wednesday the client replies to a different thread with a screenshot in a Word document. Thursday their marketing manager sends a voice note. Friday the CEO looks at it on his phone and asks why the menu is broken. The following Wednesday you are on a call reconstructing what round two actually is.
None of them are being difficult. They have nowhere to put it.
Monday you send one link. Every stakeholder opens it, types their name, and pins their comments on the exact element, at the width they are looking at, with the reference image attached when they have one. Round one closes when the client hits Finish review. Round two opens with what was still unresolved. On Friday the approval lands in Slack with a name and a time, and the developer starts from a list, not a thread.
Most client relationships run in a sequence: the logo, the brand, the brochure, the website, the packaging, the launch video. And most agencies review each one in a different place. Feedback on the logo by email. Sticky notes on the brochure PDF. Comments in Figma for the site, once the client has worked out how to get in. Every stage, a new tool for the client to learn and a new place for the feedback to get lost.
HopBack is the same link every time. The client learned it on the logo. By the website they are pinning comments at mobile width without being asked. Every round of every deliverable lives in their folder, in order, with the approvals.
It is the right tool for designers. It is a hard place to put a client. They need an account, the interface is built for people who make things rather than people who approve them, and it is easy for a client to wander into pages, versions and comments they were never meant to see, or to review the wrong frame at the wrong size. HopBack shows the client one thing, the thing you sent, and nothing else.
No account, no invite, no password. And it is a better experience than email: pointing at things is easier than describing them, so clients get specific without being coached, and the review feels more like a walk-through than homework. Adoption is the whole game and this is why HopBack wins it.
The website, the concept PDF before it, the logo, the brochure, the packaging, the launch video. Same pins, same rounds, same sign-off, and the client never has to learn a second tool.
Three rounds in the proposal, three rounds in HopBack, and the client can see which one they are in. A fourth is a line item, not a surprise.
Approval is on the work, attributed and timestamped, and the feedback locks. When the brief drifts, you point.
Business-day reminders in your voice, stopping the moment the client finishes.
Reviewers are never seats. Add every stakeholder on every project and the price does not move.
Pins anchor to the element and stay put when copy changes or the client switches to mobile width.
A newer problem is landing in agency inboxes: AI slop. Feedback the client did not write. They pasted the brief, or a screenshot, into an AI and forwarded what came back. Twelve paragraphs, very confident, about a design the AI never opened, and the client cannot explain half of it on the call.
HopBack is a quiet fix. A pin has to be placed by a person looking at the real thing. They click the heading, they type what they think about the heading. It is short because pins are short, specific because pins are specific, and theirs because nobody else was in the room. You get what the client actually thinks, which is the only feedback worth a round.
Print designers have always proofed: numbered proof, deadline, signature. HopBack brings that to everything an agency makes. The pins are the conversation. The rounds, the lock and the recorded approval are the proof.
We swapped a fourteen-email thread for one link. Our client did the whole review on her phone in the back of an Uber, and every comment landed on the exact element she meant.
Tessa MoranCreative Director, a six-person web studio, Sydney
Rounds changed how we quote. Three rounds in the contract, three rounds in HopBack, and the client can see exactly which one we are on. Scope creep became a conversation instead of an argument.
Luis HerreraFounder, a design and development agency, Portland
Our print clients pin the barcode, the bleed, the Pantone reference, straight on the artwork. It replaced the marked-up PDF and the phone call that used to follow it.
Hannah ReidStudio Manager, a brand and packaging studio, Auckland
No. They open a link, type their name and click the thing they mean. For the rare client who wants a walkthrough, there is a one-page reviewer guide you can send with the link, and it is what the Help link inside every review opens.
Yes, from the same link, each under their own name. There is no limit on reviewers on any plan.
Yes. Each client has a folder in your workspace and each review has its own link. Clients only ever see the reviews you share with them.
Yes. Upload the artwork and the same pins, rounds and approval apply.
Yes. Set the number when you create the review; it shows to the client. Add a round later if scope grows.
Figma is built for designers, not for the people approving the work. Clients need an account, can see more than the thing you sent, and often review the wrong frame at the wrong size. HopBack shows the client exactly one thing, on a link, with no account, and it works the same on a logo, a PDF, a live website and a video.
Unlimited reviewers on every plan, no monthly review meter, sticky pins, numbered rounds with carry-forward, a finish-review lock and attributed approval. HopBack is built for client sign-off, not bug tracking.