Client reminders

Reminders that do the chasing, so you do not have to

Set a feedback deadline and HopBack sends your client friendly, business-day nudges as it approaches, written in your words. The moment they finish, the nudges stop and your team hears about it.

14 days of Studio. No card needed.
HopBackStandard cadence · business days
Wed 9:02 amsent
Feedback on Homepage is due in 3 days.
Thu 9:02 amsent
Feedback on Homepage is due tomorrow.
Fri 4:12 pmstopped
Pam finished. No more reminders.

You did not start an agency to write follow-up emails

Every stalled project has the same shape. The link went out on Monday. Thursday: "just checking you saw this". The next Tuesday: "no rush, but". The week after: a call. Meanwhile the developer is waiting and the deadline is not moving.

HopBack sends the nudges, on a cadence you choose, so the follow-up is done before you think of it. And because the client can act on the nudge in one click, without logging in, they usually do.

How it works

October 2026‹ ›
MTWTFSS1234567891011121314
Due Fri 9 Oct · reminders on business days
1

Set a deadline on the review

Optional, but it is what the reminders key off.

OffLightStandardEarly
Business days only
2

Pick a cadence

Off, Light, Standard or Early. Business days only, so nobody is nudged on a Sunday.

3

Write it your way

The reminder copy is editable per workspace, so it sounds like you. On Agency, set it per client folder.

Wed3 days
Thu1 day
Frifinished
4

HopBack sends, then stops

Reminders go out as the deadline nears and stop the moment the client hits Finish review.

HopBack#clients · now
Pam Beesly approved Homepage.
Round 3 of 3 · signed off 4:12 pm
5

Your team is told

Email on every plan. Slack and Microsoft Teams on Studio and Agency.

What a reminder looks like

The default, which you can rewrite:

One button: Review and leave feedback. It opens the review, no login.

A quick nudge: feedback on “Homepage” is due tomorrowMeridian Studio · to michael@

A friendly reminder that your feedback is due tomorrow. It only takes a few minutes: open the link, drop carrot pins on anything you’d like changed, then hit Finish review.

Review and leave feedback

Alerts for your side

One alert, at the moment that matters: a client finished a review, either approving it or sending feedback. Not one per comment. Sent to a Slack channel, a Teams channel, or email.

#clients4:12 pm
Pam Beesly approved Homepage. Round 3 of 3 · signed off. Open the review
Teams4:12 pm
Pam Beesly approved Homepage.

So you can

FAQ

Questions

Will my client get spammed?

No. Reminders only go out when a deadline is set, on business days, on the cadence you pick, and they stop the moment the client finishes. Light is one nudge; Early starts sooner.

Can I change the wording?

Yes. The reminder copy is editable for your workspace on Studio and Agency, and per client folder on Agency.

Which plans include reminders?

Studio and Agency. Starter includes email notifications to your team but not automated client reminders.

Can I turn reminders off for one client?

Yes. Set the cadence to Off, or leave the deadline empty and no reminders are sent. whether cadence is set per review or per workspace today.

Let the reminders go out without you