Blog

Client feedback, revisions and sign-off, from people who do it for a living

Written by the White Rabbit team. Practical, short, and honest about tools, including ours.

Working with clients

Your client's feedback was written by ChatGPT. Now what?

Why AI slop is landing in agency inboxes, how to reply to it, and the habit that stops it.

The HopBack team · 6 min read · publishing at launch
Print, packaging and video

The best programs to mark up PDFs, and how to get client comments on one

Seven tools, from the viewer you already have to a review link, and where each one gets stuck.

The HopBack team · 7 min read · publishing at launch
Tools and comparisons

BugHerd alternatives for agencies who just need client feedback

Five tools built for sign-off rather than bug tracking, with prices checked this month.

The HopBack team · 6 min read · publishing at launch
Getting feedback

How to review a website: a checklist for agencies and clients

Twenty-two checks before launch, in the order that catches the most.

The HopBack team · 8 min read · publishing at launch
Tools and comparisons

The 12 best website feedback tools in 2026, compared for agencies

Twelve tools compared on whether the client will use it and whether it ends in a sign-off. Prices checked October 2026.

The HopBack team · 11 min read · publishing at launch
Getting feedback

Website feedback examples: good, bad and vague, with the fix for each

Thirty examples sorted into useful, vague and off-target, with what each one means and the reply that gets a usable answer.

The HopBack team · 9 min read · publishing at launch
Getting feedback

How to annotate a website: four ways, from a screenshot to pins on the live page

The screenshot tool you already have, text extensions, screenshot extensions and live pins, and which one fits notes, research, design feedback and client review.

The HopBack team · 7 min read · publishing at launch
Templates

Website project plan template: phases, rounds and sign-off

Six phases, the feedback rounds inside each, who approves what, and the dates. Word download or copy it.

The HopBack team · 7 min read · publishing at launch
Templates

Client sign-off sheet template for websites, designs and artwork

What was reviewed, what was approved, by whom and when, and the rule for changes after. Word download.

The HopBack team · 6 min read · publishing at launch
Templates

Website launch checklist: 60 checks before go-live

Content, responsive, links, forms, SEO, speed, accessibility, legal, tracking and launch day, split between the agency's pass and the client's, ending in a sign-off. Word download.

The HopBack team · 9 min read · publishing at launch

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