HopBack is a SureFeedback alternative (SureFeedback was ProjectHuddle) for web agencies. SureFeedback is a WordPress-rooted client feedback tool sold as an annual licence by number of sites, from $199 the first year for 5 sites, with a self-hosted plugin option. HopBack is a hosted tool with flat monthly plans, unlimited sites within your active-review allowance, no plugin, pins that stick to the element, numbered revision rounds and a recorded sign-off. From $19 a month.
SureFeedbackIt is a long-standing, well-liked tool in the WordPress world. Guests leave feedback without a login, every plan has a kanban board, page approvals, up to 200 team members and 100 workspaces, and the self-hosted plugin appeals to agencies who want the data on their own server. The 7-day money-back guarantee is a nice touch.
HopBack Starter is $19 a month for 10 active reviews; Studio $49 for 30; Agency $99 unlimited. No site count to buy into up front.
HopBack loads the site at its URL. WordPress, Webflow, Squarespace, Shopify, a static build.
Round 1 of 3, unresolved comments carry forward, Compare shows two rounds. SureFeedback has approvals; HopBack adds the round structure and the finish-review lock.
Video review with timestamped pins, and packaging, brochures and logos reviewed like everything else.
Business-day client reminders in your words, and Slack and Teams alerts when a client finishes.
| HopBack | SureFeedback Cloud | |
|---|---|---|
| Entry | Starter $19/mo ($192 a year), 10 active reviews | Starter $199 first year, renews $299, 5 sites, 5 mockups |
| Middle | Studio $49/mo ($492 a year), 30 active reviews, video, reminders | Professional $349 first year, renews $499, 20 sites, 20 mockups |
| Top | Agency $99/mo ($984 a year), unlimited reviews | Business $699 first year, renews $999, unlimited sites |
| Reviewers | Unlimited, no account | No login required for guests |
| Guarantee | 14-day trial, no card | 7-day money back |
Prices and features checked on 1 November 2026 against SureFeedback's pricing page. If something has changed, tell us and we will fix it.
SureFeedback figures from surefeedback.com/pricing, checked 11 September 2026.
SureFeedback→HopBackStart your next project in HopBack. There is no import, and you do not need one: paste the URL or upload the file, set the rounds, send the link. Finished SureFeedback projects can stay where they are.
Yes. ProjectHuddle was renamed SureFeedback.
No. HopBack is a hosted service.
Cloud plans are $199, $349 and $699 for the first year, renewing at $299, $499 and $999, as of 11 September 2026.